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Delivery and Returns

Delivery and Returns

Shipping :


In France, the delivery period may range from 4 to 8 working days.

In Europe, the delivery period is from 4 to 8 working days depending on the area.

For the rest of the World, it can take from 8 to 10 working days.

With Standard Delivery (without tracking number), the package will be deposited directly into your mailbox by the Postman.

With Colissimo Delivery (with tracking number), a link with a tracking number will be emailed to you so you can track online the delivery of your package. The package is presented by the delivery man directly to the place of delivery where a notice is left if necessary.

Please Note : If your order contains at least one Sweater or one Mug or one Cushion, for reasons of size and weight, it is only the delivery method SoColissimo that is available.

Rates :

LaPoste - Colissimo delivery (with or without tracking number) - Free over €80 of purchases in France and in Europe :
France: Free
Europe: € 4,95 / Free over €80 of purchases in Europe
Other areas: € 9,50

Delivery charges include packaging, handling and postage. They may contain a fixed part and a variable part based on the price or the weight of your order. We advise you to group your items in one order. A particular care is taken to protect fragile products.

For reasons of speed, convenience and security, products are sent in large reinforced envelopes. 
 

Returns :

You can return the products within 30 days for an exchange or a refund.

To do this, simply:
- send us the product properly packaged to prevent damages.
- join with it a letter or a note with all the information on the exchanged product, size, name and address 
at :

Société Wooop 
13 Rue Paul Valéry
75116 PARIS 
France

Returns will be processed within 15 days from the reception of the package. 

Unless a mistake from our side (on the model or the size), costs of return will be at the client's charge.